Contact us

Questions before you buy are as welcome as problems after. If you want to know whether one particular channel is carried, ask — we would rather tell you no now than take your money and disappoint you tonight.

Send a message

The more you tell us up front, the fewer rounds it takes. Your device, what you have already tried, and the exact wording of any error all help.

Get in Touch

Email Support

help@smartiptvs.tv

Replies usually inside a day

Support Hours

Seven days a week

Including weekends and match days

Quick Response

Most replies land within a couple of hours

Slower overnight

What people usually write in about

  • Getting it installed, whatever you are installing it on
  • Moving up or down a plan, or adding screens
  • Anything to do with a payment
  • Whether a particular channel is carried
  • Buffering, freezing and other stream faults
  • Refunds, and stopping a subscription

Faster than waiting for a reply

Three questions come up more than all the others put together, and each already has a page:

📖 Read FAQ 📱 Setup Guide 💰 View Plans