Privacy Policy

Introduction

This page explains how Smart IPTV ("we", "us") handles information about you, whether you are browsing smartiptvs.tv, running a trial, or paying for a subscription. The short version is that we collect the minimum needed to sell you a subscription and keep it working, and we do not sell it to anyone. By using Smart IPTV, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

Ordering a plan, asking for a trial or emailing support may involve us recording:

• Your name
• Email address
• A phone or WhatsApp number, only if you choose to give one
• Which plan you bought and when it runs out
• Payment details, which are handled by the payment provider and never reach our servers

Automatically Collected Information

Visiting the site also records some technical detail automatically, as almost every website does:

• Your IP address, and the rough region it maps to
• Which browser and version you are on
• Whether you are on a phone, a tablet or a computer
• Which pages you opened and how long you stayed
• How you arrived - a search, a link, or direct

How We Use Your Information

We use what we hold for these purposes and no others:

• Creating your line and keeping it running
• Setting up and expiring free trials
• Emailing you your login, your receipt and anything else the order needs
• Answering you when you write in
• Working out which parts of the site are useful and which are not
• Spotting fraud and diagnosing faults
• Meeting legal obligations and enforcing our terms

Data Sharing and Disclosure

We do not sell, rent or trade your details to anybody. There are three narrow cases where information leaves us:

• Payment providers receive enough to take the payment and nothing more.
• Suppliers who send our email, run our analytics or help staff support.
• A court or regulator, where the law compels us to hand something over.

Data Security

Measures in place to keep that data safe:

• Everything in transit is encrypted over TLS
• Stored data is encrypted at rest
• The stack is reviewed and patched on a schedule
• Only staff who need a record to do their job can open it

Cookies

We set a small number of cookies: the ones the site needs to work at all, and analytics cookies that tell us which pages people actually read. You can control cookie preferences through your browser settings.

Your Rights

As a Smart IPTV customer you can ask us to:

• Show you everything we hold on you
• Correct anything that is wrong
• Delete your records outright
• Stop processing your data
• Hand it over in a portable file

To exercise any of these rights, please contact us at help@smartiptvs.tv.

Children's Privacy

This service is sold to adults and is not aimed at anyone under 18. We do not knowingly hold data about children. If you think a child has given us their details, tell us and we will remove them. If you believe a child has provided us with personal data, please contact us immediately so we can delete the information.

Changes to This Policy

If this policy changes we will publish the new version here and change the date at the bottom. Carrying on using the service after that counts as accepting the modified policy.

Contact Us

Questions about any of the above, or a request to see or delete your data, go to:

Email: help@smartiptvs.tv

Last updated: August 2026